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make your own custom mug

Before you call

Send an email to INFO@PERSONALIZEDCOFFEEMUGS.CA with your files and an explanation about what you want to print.
Our designers will assist you through the entire process.
It’s faster than a call!

Before you call, read these simple questions:

NO MINIMUM
You can buy 1 mug or 1,000 – there is no difference.
Higher quantities have different discounts.
Drop us a line and ask for a quote. It’s guaranteed and fast!

SAME-DAY SERVICE! Yes! Same-day service!
That is, if you place and approve your order before 2 PM.
If placed after 2 p.m., the order will be ready the next day.

Pickup Location:
We are on Dundas Street between Dufferin and Ossington.
Once you have your layout and have placed your order, we will provide you with the right address.
The reason is we need at least 2 hours to produce the mugs.

We are an online business. Clients do not come to our office, only for pick-ups – no exceptions.

We can print BLACK MUGS with pictures or write in GOLD OR SILVER. Ask for a special quote for both.
Pictures and Gold or Silver.

Size dimensions:

All of our mugs are FULL-COLOR PRINTING!
That means you can print a full wrap with a picture or drawing. Anything you want.
Printing area is about 21.5 cm x 9.5 cm – with 0.5 cm inside and NO WRITING to prevent cropping.
3 mm of edges to outside for cropping.

If you have a great, sharp, and crisp picture, then that will be the result of the mug.
So, when selecting the images for printing, please try to send the best quality ones.

The final result depends on your pictures/images/photographs. If your picture is not good quality, the result will not be good. We use Photoshop and Adobe Illustrator to do some touch-ups, but sometimes it just changes the light and other details a little bit.

If you send us very good quality and high-resolution images, the result will be amazing!

Remember that what you are seeing on your cell phone or computer screen IS NOT THE SAME THING!

The reason is: the images on your cell phone or computer are zoomed in, and it is not a FILE FOR PRINTING!

High-Resolution files are over 150 DPI.

All our mugs are tested and approved by all FDA organizations in the USA and Canada.

All our coffee mugs are dishwasher safe.

How much will my Coffee Mug cost?
It depends on the quantity you need. We need to know what you want to print on your mug and how many mugs you will need. After this, our sales team will make you the best offer on the market! It’s important to say: There are companies out there offering very cheap Custom Mugs, but they are absolutely not offering FULL COLOR!

We don’t print with Silk Screen or UV.

There is no extra charge if you want to print full wrap or both sides. Layouts: 2 first layout changes are free. After the 3rd change, a charge of $25 CAD could be applied.

ALL MUGS HAVE TO BE PAID PRIOR TO PRODUCTION WITH NO EXCEPTIONS!

The reason is a lot of people order the mugs, we print them, and they never come for pickup.
We think this is not fair.

Refunds: all of our sales are final.

It’s your responsibility to provide us with high-quality files for printing. If you are unsure about what kind of files should be sent, please feel free to speak with our team before submitting your files.

Be aware that some color variations and deviances may occur due to the glass surfaces. Therefore, all the mugs have had the same printing done, but they may vary due to their material composition like clay, glass surface, dyes, and pigments.

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