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Before you call

Send an email to INFO@PERSONALIZEDCOFFEEMUGS.CA with your files and an explanation about what you want to print.
Our designers will assist you through the whole process.
It’s faster than calls!

Before you call, read these simple questions:

You can buy 1 mug or 1.000 – there is no difference. Higher quantities have different discounts.
Drop us a line and ask for a quote. It’s guaranteed and fast!

SAME DAY SERVICE! Yes! Same day service!
If you place and approve your order before 2 PM.
After 2 pm, the next day.

Pickup Location:
We are on Dundas Street between Dufferin and Ossington.
Once you have your layout and placed your order we will provide you the right address.
The reason is we need at least 2 hours to produce the mugs.

We are an online business. Clients don’t come to our office, only for pick-up’s, no exceptions.

We can print BLACK MUGS with pictures or write in GOLD OR SILVER. Ask for a special quote for both.
Pictures and Gold or Silver.

Size dimensions:

All of our mugs are FULL-COLOUR PRINTING!
That means you can print a full wrap with a picture or draw. Anything you want.
Printing area is about 21.5 cm x 9.5 cm – with 0.5 cm inside and NO WRITING to avoid croppings.
3 mm of edges to outside for cropping.

If you have a great picture, sharp and crispy, that will be the result of the mug.
So, when selecting the images to be printed please, try to send the best quality ones.

The final result depends on your pictures/images/photographs. If your picture is not good, the result will not be good. We use Photoshop and Adobe Illustrator to do some touch up’s but sometimes it just changes a little bit light and other details.

If is a very good quality and high-resolution images, the result will be amazing!
Remember that what you are seeing on the cell phone or computer screen IS NOT THE SAME THING!
The reason is: the images on your cell phone or computer are zoomed in and it is not a FILE FOR PRINTING!
High Resolution files are over 150 DPI.
All our mugs are tested and approved by all FDA organs in USA and Canada.
All our coffee mugs are dishwasher safe.
How much will cost my Coffee Mug?
It depends on the quantity you need. We need to know what you want to print in your mug and how many mugs do you will need. After this, our sales team will make you the best deal on the market! It’s important to say: There are companies out there offering very cheap Custom Mugs, however, for sure is not FULL COLOR!
We don’t print with Silk Screen or UV.
There is no extra charge if you want to print full wrap or both sides.Layouts: – 2 First layouts changes are free. After the 3rd change, a charge of $25 Cad could be applied.



The reason is a lot of people order the mugs, we print them and they never come for pickup.
We just think this is not fair.

Refunds: all of our sales are final.

Its your responsability with the quality of the files you provided to us. If you are not sure what kind of files should be sent, feel free to speak with our team before submiting your files.

Be aware that some color variations and deviances may occur due to the glass surfaces. Therefore, all the mugs apparently look all the same but due to their material composition like clay, glass surface, dyes and pigments they may vary.



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